The freight terminal has an operating system now.
Most LTL terminals, cross-docks, and high-velocity DCs still run on whiteboards, radios, and the memory of a few veteran supervisors. TerminalOS replaces that with an AI-native operating system built for flow-through freight — purpose-designed for dock scheduling, pallet routing, intelligent workforce assignment, and real-time disruption recovery. Whatever the size of your facility.
Every industry got an operating system. The freight terminal never did.
Factories run lights-out. Retail predicts demand to the SKU. Hospitals allocate operating rooms in real time. Meanwhile the most operationally intense node in freight — the terminal — still depends on radio calls, spreadsheets, and a supervisor's gut. That gap isn't a quirk. It's an existential risk.
Whiteboards run the dock.
Static schedules, radio dispatch, pallet routing from memory. One supervisor in a bad mood is the load plan.
Five systems. Zero conversation.
WMS, TMS, yard mgmt, appointments, billing — each solving a slice, none of them talking. Humans are the integration layer.
The plan lives in one head.
When your best supervisor takes a vacation, calls in sick, or quits — the operation feels it. Institutional knowledge isn't a strategy.
Compliance is forensic.
Detention charges discovered weeks later. SLAs breached invisibly. Revenue leaking through reconciliation.
Purpose-built. AI-native. Right-sized for your facility.
TerminalOS isn't another module bolted onto a legacy stack. It's a coordinated layer of LLM-driven agents that continuously evaluates the state of your facility and acts on it — with every decision logged, scored, and reversible.
Multi-channel dock scheduling
SMS, email, portal, voice — all reconciled against the same capacity model. Counter-proposals, recurring schedules, no human inbox to drain.
Pallet-flow at scan time
Cross-dock or store? Which staging zone? Which outbound load? Instant routing decisions, consistent, every time.
Intelligent workforce assignment
The right task to the right worker — every time, automatically. Sick call, surge, no-show? The system rebalances in seconds. Ready for robots later — even just one — but not waiting on them.
Autonomous disruption recovery
Severity-tiered response: minor auto-resolved, moderate executed with approval, major escalated with full proposal.
Order readiness forecasting
Every outbound order linked to its inbound dependencies. Predicted ready-time bands, exposed to a customer portal.
Multi-site network control
Cross-terminal visibility, KPI monitoring, load balancing across facilities. Most systems optimize a warehouse. We optimize the network.
Robotics, on your timeline. Or never.
Most facilities don't need a robot today. Some won't need one ever. TerminalOS works the same
either way. Start with people — the system pays for itself on workforce intelligence
alone.
If and when you're ready — even just one AMR, for one shift, for one task — TerminalOS
slots it into the same queue with no rip-and-replace, no custom integration project. That's how a 30-door
regional terminal gets the same operating system as a 200-door national network. Same platform. Same
optionality. The playing field, level.
The cost of standing still is not theoretical.
50 dock doors · 120 workers. Conservative annual savings from role consolidation alone — before throughput gains, avoided storage costs, and the elimination of fragmented software licenses.
50% → 82%
25–40% more trucks per day without adding doors.
50% → 70%+
Storage costs of $10/pallet/day, avoided.
−18% avg
$72K–240K saved annually on detention alone.
20% → 7%
$288K–460K saved in non-productive hours.
Ten facilities. Six months. Shape the product.
We're selecting 10 design partners in the next six months. Partners get the product before anyone else, the team's full attention to make it work in their facility, and pricing locked in for the life of the contract.
Direct line to the roadmap.
Bi-weekly working sessions with the founding team. The features you need, prioritized into the product. You aren't a customer — you're a co-author.
Founder-led implementation.
White-glove deployment, hands-on tuning to your facility profile, and dedicated engineering support throughout the design-partner period.
Locked-in partner pricing.
Subscription pricing well below GA — and locked for the life of the contract. The best deal on TerminalOS will only ever exist inside this cohort.
The first conversation is free. And so is the assessment.
The initial conversation and facility assessment cost nothing and carry zero commitment. If TerminalOS isn't the right fit — or you simply decide not to move forward after the assessment — you walk away with a complete facility assessment report regardless: throughput modeling, capacity gaps, quantified savings opportunities. Yours to keep. No strings.
Apply for one of the ten.
Tell us a little about your facility. We'll respond within 48 hours with next steps and a private briefing on capabilities not shown on this page. No obligation — the assessment is yours either way.
Questions worth asking.
What is TerminalOS?
TerminalOS is an AI-native operating system purpose-built for freight terminals — LTL hubs, cross-dock facilities, and high-velocity distribution centers. It replaces the patchwork of whiteboards, radios, spreadsheets, and disconnected software that most terminals run on today with a single coordinated platform for dock scheduling, pallet routing, workforce assignment, and disruption recovery.
Who is TerminalOS for?
Any flow-through freight operation — from a 30-door regional cross-dock to a 200-door national LTL terminal. If your facility moves freight quickly between inbound and outbound, runs on shift-based labor, and depends on supervisor judgment to keep the dock flowing, TerminalOS is built for you. It works the same whether you have 50 workers or 500.
Do I need to use robotics to benefit from TerminalOS?
No. Most of our design partners will never deploy a robot, and the system pays for itself on workforce intelligence alone. TerminalOS supports robotics as an option for facilities that want it — you can start with just one AMR for one task — but it's never required.
A small terminal gets the same operating system as a large one. Robotics is optionality, not a prerequisite.
How much can TerminalOS save my facility?
For a mid-size facility (about 50 dock doors, 120 workers), conservative annual savings are $500K or more — from role consolidation, reduced detention exposure, eliminated software license duplication, and idle labor recovery.
Dock utilization typically goes from 50% to 80%+, unlocking 25–40% more throughput without adding doors. Your actual numbers come out of the free facility assessment.
What is the design partner program?
We're selecting 10 freight facilities over the next six months to shape TerminalOS as it launches. Design partners get bi-weekly working sessions with the founding team, direct input into the product roadmap, white-glove deployment, and subscription pricing locked in for the life of the contract — well below general availability rates. The window closes in Q2 2026.
What happens during the initial conversation and assessment?
The first conversation is a no-obligation call to understand your facility, operational pain points, and goals. If we mutually agree to proceed, we conduct a facility assessment covering throughput modeling, capacity gaps, and quantified savings opportunities.
Whether you decide to move forward or not — or if we determine TerminalOS isn't a fit — you keep the complete assessment report. No cost, no commitment.
When does TerminalOS launch?
General availability is targeted for Q3 2026. Design partners begin deployment ahead of that, throughout 2026, with founder-led implementation and direct engineering support.
How is TerminalOS different from a WMS, TMS, or yard management system?
A WMS tracks inventory inside a warehouse. A TMS coordinates trucks between facilities. A YMS manages the yard. TerminalOS coordinates the facility itself — the dock, the dock-to-staging flow, the staging-to-outbound flow, and the people doing it — as a single operating layer.
It connects to your existing systems rather than replacing them, and gives you the real-time orchestration layer that none of them provide individually.